The Job in a Nutshell

In this role, you’ll play a key role in keeping our operations safe and compliant. You’ll assist the AML Manager with daily AML tasks, monitor player activity, verify customer information, support reporting, and help improve AML tools and processes alongside IT and Product teams. This is a shift-based role, mainly in the evenings, with some weekends and public holidays. If you’re detail-oriented, proactive, and thrive in a collaborative, fast-paced environment where your work makes a real impact, this is the role for you.

A Sneak Peek into Your Role

• Monitoring user activity through daily, weekly, and monthly reports, identifying potential AML concerns, and taking appropriate action in line with company policies and procedures.
• Researching customers using online tools and contacting them to collect and verify source of wealth information or documents
  
• Handling AML-related communication.
  
• Reviewing and analyzing AML compliance documentation to ensure alignment with local licensing requirements and internal standards.
• Supporting AML-related meetings, preparing reports, and assisting with data requests from regulators.
• Collaborating with the IT team to test new AML features, suggest improvements, and help implement process and tool enhancements.
• Taking ownership of critical issues as they arise and raising concerns about potential AML risks to the business.
• Working primarily evening shifts, with some weekends and public holidays included.

You’re good at

• You have 1–3 years of iGaming experience in responsible gaming, AML or risk & fraud, with hands-on experience monitoring user activity, verifying customer information, and supporting compliance reporting.
• Strong computer skills and comfort using online research tools and reporting systems.
• You are fluent in both written and spoken English and Spanish, and proficiency in any additional language is a plus.
• You have excellent communication skills, are well organized, and proactive. You can handle stress, multitask, and work independently while paying close attention to detail.
• You can manage periods of increased workload, meet deadlines, and remain flexible as business needs evolve.
• You are motivated to contribute ideas for improving AML processes and collaborate effectively with IT, Product, and Services teams.

Think of this job ad as more of a friendly guide than a rigid 'must-have' list. We're well aware that no one will tick all the boxes, so feel free to apply even if you're not a perfect match – we love close matches too!

Our Benefits, Your Happiness

• Enjoy generous vacation time totaling 38 days (28 working days) to maximize your well-deserved time off, along with flexible work hours tailored to your lifestyle.
• Elevate your well-being with monthly sports/health compensation, full sick leave coverage for the first 8 days, our in-house gym, and a chill games room to unwind.
• Unlock a generous Supplemental Training Program that includes training and company-wide knowledge-sharing opportunities to fuel your growth.
• Our office is a cozy (and dog-friendly) haven right in the heart of the city. Enjoy complimentary fruits and beverages and free parking. It's the perfect place to be productive and feel right at home.
• Be part of the most legendary events and make amazing connections with colleagues from across the entire company.
• We foster innovation and independence while celebrating success in a multicultural and diverse company, where you'll work alongside people from around the globe.
• ..plus, if you're not already a pro, we'll teach you how to play poker!

Recruitment flow

• Interview - Second Interview - Background check - Offer
• Start date: ASAP
• Recruiting from Estonia
• Applications are open until we find the one - take the leap and apply now!

We are an equal-opportunity employer, and we value diversity. Our diverse backgrounds, experiences, characteristics, and traits make us better at serving customers. So please, come as you are!

Location

Tallinn, Estonia

Coolbet is an award-winning gaming company offering sportsbook, casino, and poker experiences in 10 countries across 3 continents. Owned by Sega Sammy Creation, we combine innovative technology with a passion for excellence to deliver top-quality entertainment directly to players, while also providing advanced B2B solutions to operators in the US. With a diverse team of 1100+, including around 300 based at our Tallinn HQ, representing more than 50 nationalities, we’re shaping the future of gaming through continuous product development, a collaborative culture, and a strong commitment to responsible play. Find out more about Coolbet!