The Job in a Nutshell

In this role, you’ll be a cultural ambassador and the go-to person making sure our office is a welcoming and efficient place to work. You’ll oversee the daily administrative activities that keep everything running smoothly, ensuring people, information, and resources are in the right place at the right time. You’ll also handle a variety of people-focused initiatives such as recruitment, onboarding and relocation, internal communication, workplace safety, office events, and employee benefits all aimed at creating a positive experience for everyone at the company. If you enjoy creating structure, building connections, and making the workplace a great place to be, this role will be a perfect fit for you.

A Sneak Peek into Your Role

• Working fully on-site, managing the day-to-day operations of the office, including welcoming visitors and employees, handling mail and couriers, and ensuring everything runs smoothly.
• Partnering with hiring managers to define role requirements and conduct initial candidate screenings, ensuring alignment with technical needs, cultural fit, and company values.
• Serving as the main point of contact for both hiring managers and new hires - managing onboarding, relocation, travel, and immigration tasks. Maintaining accurate recruitment records, and ensuring all processes comply with relevant laws and regulations.
• Managing the offboarding process for all employees, ensuring the return of all equipment.
• Managing office operations, cleaning services, and vendor relations to maintain inventory and smooth day-to-day functioning.
• Overseeing workplace safety, health protocols, fire marshals, compliance, and leading the Work Environment Committee.
• Maintaining the company's intranet and internal communications to keep employees informed and engaged.
• Planning, budgeting, and executing company events, including team outings, holiday celebrations, and management offsites. Coordinating employee travel, including booking tickets and organizing accommodation.
• Supporting employee well-being initiatives, including occupational health checks and managing the health compensation program.
• Developing and implementing facility procedures, streamlining HR processes for efficiency, and handling confidential employee information securely.

You’re good at

• You hold a Bachelor’s degree or higher and have at least 2 years of experience in HR, workplace, administrative or project management roles. Experience in an international setting is an advantage.
• Hands-on experience with HR support, recruitment, onboarding, offboarding, relocation or coordinating company events is a plus, helping you create a welcoming, well-organized, and positive workplace.
• You’re proficient in Google Suite (Gmail, Drive, Docs, etc.), and experience with other back-office systems is a plus.
• You communicate clearly and confidently in both English and Spanish.
• You are flexible, professional, and resourceful, able to work independently while collaborating effectively with the team to support smooth office and HR operations.
• You’re highly organized, detail-oriented, and proactive, keeping things running smoothly in a busy office while tackling challenges with a solution-oriented mindset and a can-do attitude.
• You enjoy supporting a diverse workplace and contributing positively to the company culture and daily operations.

Think of this job ad as more of a friendly guide than a rigid 'must-have' list. We're well aware that no one will tick all the boxes, so feel free to apply even if you're not a perfect match – we love close matches too!

Our Benefits, Your Happiness

• After your first year with us, you’ll enjoy 15 working days of paid annual leave giving you plenty of time to rest and recharge each year.
• Elevate your well-being with monthly sports/health compensation.
• Unlock a generous Supplemental Training Program that includes training and company-wide knowledge-sharing opportunities to fuel your growth.
• Be part of the most legendary events and make amazing connections with colleagues from across the entire company.
• We foster innovation and independence while celebrating success in a multicultural and diverse company, where you'll work alongside people from around the globe.
• ..plus, if you're not already a pro, we'll teach you how to play poker!

Recruitment flow

• Screening call - Interview - Second Interview - Background check - Offer
• Start date: January 2026
• Recruiting from Santiago, Chile
• Applications are open until we find the one - take the leap and apply now!

We are an equal-opportunity employer, and we value diversity. Our diverse backgrounds, experiences, characteristics, and traits make us better at serving customers. So please, come as you are!

Location

Santiago, Chile

Coolbet is an award-winning gaming company offering sportsbook, casino, and poker experiences in 10 countries across 3 continents. Owned by Sega Sammy Creation, we combine innovative technology with a passion for excellence to deliver top-quality entertainment directly to players, while also providing advanced B2B solutions to operators in the US. With a diverse team of 1100+, including around 300 based at our Tallinn HQ, representing more than 50 nationalities, we’re shaping the future of gaming through continuous product development, a collaborative culture, and a strong commitment to responsible play. Find out more about Coolbet!